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The Water Damage Restoration Process

The Water Damage Restoration Process

For anybody who experiences a flood, burst pipe, or a leaky roof, more often than not, the first question that comes to mind once the more immediate water problem is solved is “what now?” Facing down pools of standing water and rising humidity in your home, you only know you need to act fast before mold or bacteria take root. It is paramount that you contact a certified professional, like LM Companies LLC , to begin the water damage restoration process as quickly as you can to reduce the amount of water damage your home or business faces.

Step 1: Inspection in Your Water Restoration Process

The first thing we’ll do when we arrive on the scene is to inspect your home or business to evaluate the amount and type of water damage done to your property. We will determine the class and category of your water damage, which will help us pave a path forward in mitigating the water damage your home or business has suffered. As a large loss contractor, specializing in Class 1, Class 2, and Class 3 Water Damage, we follow strict protocols to minimize structural loss.

  • Class 1 water damage involves water saturation to part of a room that has sustained minimal damage.
  • Class 2 water damage affects an entire room and involves saturation soaked into the walls and carpets.
  • Class 3 water damage is regarded as the worst level of water damage and involves saturation of most of the area, water soaked up into the walls, through the floors, and possibly coming in through the ceiling.

While we are determining the class of water damage, we will also look to the category of water damage your home or business has sustained to tailor the best restoration process for your specific situation.

  • Category 1 involves damage from a “clean” water source such as toilet tanks, broken supply pipes, or even ground water overflow (such as from a malfunctioning sump pump). Category 1 water damage can quickly degrade to Category 2 or 3 if it is not mitigated quickly.
  • Category 2 involves damage with “greywater,” including water from your washing machine or dishwasher.
  • Category 3 involves damage from unhygienic water sources, including septic or sewer backups, river floods, or Category 1 or 2 damage that is left to sit too long. This category is the most dangerous as it can cause illness or even death, due to the potential contaminations in the water.

Step 2: Water Removal

As you can imagine, this is one of the most important steps of the water damage restoration process. Our certified professionals will use a variety of tools to remove as much of the standing water from your home or business as is possible. Often using industrial grade wet/dry vacuums positioned around the room and rotated frequently, we work quickly to remove as much water as your home as we can.

Step 3: Drying

Drying is one of the most critical steps to the water damage restoration process. Utilizing various types of air movers, we circulate the air in your home or business to help speed up the drying process. This step may require us to lift up sections of your carpet or, in more extreme situations, remove the baseboards and drill holes into the bottom of your walls, to help circulate air throughout and dry your space before mold or bacteria growth set in. When necessary, we use specialized floor mats to dry out saturated hardwood floors. While some of these measures may sound extreme, we make every effort to dry your home or business quickly, to avoid having to remove large sections of contaminated walls or floors.

Step 4: Cleaning and Restoration

Depending on how extensive your water damage was, this step may be as simple as cleaning all affected areas to prevent future mold and bacteria growth or it may be as complex as replacing large sections of drywall or carpeting. Once this phase is complete, your home or business will be restored to its previous condition and will be safe and clean for you and your loved ones to return to.

Questions?  Contact us today!


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  • Mia Evans
    January 27, 2023, 3:41 am REPLY

    Thanks for helping me understand that the water damage restoration professionals would inspect and evaluate the issues first, because there is a class and category for every situation. I will keep this information in mind because I might have that kind of issue in the future, because I live near the river in our area. It might even be a good idea if I talk to professionals in that industry to get a piece of advice on how to prevent it as well so that we don’t lose any belongings in the future. It might even reduce our expenses if we follow the advice they will be giving us as soon as possible before any heavy rain comes our way.

    • lou@Mia Evans
      February 13, 2023, 10:10 pm REPLY

      Glad we were able to help you with some advice! Keep us posted.

      • Lou@lou
        March 8, 2023, 3:54 pm REPLY

        Thank you!

  • Millie Hue
    February 2, 2023, 1:22 pm REPLY

    It’s interesting to know that category one of this kind of damage would be removing of "clean water" such as those from the toilet tank, pipes, and such. I think that is the kind of water mitigation service that my sister needs for her home after there was a pipe burst. It got the whole basement of her property wet as well as the stored items there.

    • Lou@Millie Hue
      February 13, 2023, 10:10 pm REPLY

      We are happy to help out give us a call. 330-688-7680

  • Eve Mitchell
    February 13, 2023, 9:27 pm REPLY

    Thanks for mentioning that there are actually three different categories of water damage. I’m hoping that I can hire a water damage restoration company because I noticed a small puddle forming underneath my dishwasher. I have no idea how that happened, but I want to get it fixed asap.

    • lou@Eve Mitchell
      February 13, 2023, 10:10 pm REPLY

      We are happy to help out give us a call. 330-688-7680

  • Elle Jones
    August 11, 2023, 7:43 pm REPLY

    Thank you for clarifying why the water damage repair experts would first check and assess the problems, since there is a class and category for every circumstance. Because I live close to the river in our location, I’ll keep this knowledge in mind in case I ever run into a problem of such nature. To ensure that we don’t lose any items in the future, it could even be a good idea for me to consult experts in that field for guidance on how to prevent it. If we follow the advise they will be providing us as soon as possible before any significant rain comes our way, it may even lower our expenditures.

  • Zachary Tomlinson
    September 13, 2023, 4:50 pm REPLY

    I find it interesting how you could use water restoration services for your property after it gets flooded. I never knew leaving water damage could cause illnesses to anyone exposed to it when left neglected. I will keep this in mind if I end up needing something similar once I move into a riverbank for my retirement.

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